Terms & Conditions
General terms and conditions for:
Accessible Wells Community Interest Company Limited
1. About us
Legal status: Accessible Wells Community Interest Company Limited is a Community Interest Company (CIC) limited by guarantee without share capital and registered in England and Wales with company number 15952887.
Purpose: Our Mission is to lead the creation of a truly Accessible Wells and our Vision is for Wells to become “A city where all reasonable adjustments have been made to allow disabled people access to facilities and services and to participate fully in city life. A place disabled people feel included, safe and welcome.” All donations will be used exclusively in pursuit of this social mission.
2. Distinction from a charity
Not a registered charity: Accessible Wells Community Interest Company Limited is not a registered charity. We operate to provide a community benefit, but we are not regulated by the Charity Commission.
No Gift Aid: Because we are not a charity, we cannot claim Gift Aid on your donation. Donors cannot claim tax relief on personal donations to a CIC.
Corporate donations: Companies may be able to claim tax relief on donations of money, goods, or services, but they should seek professional tax advice.
3. Use of donations
Unrestricted funds: Unless a specific appeal is running, your donation is treated as an unrestricted fund. This allows our directors to allocate the money where the need is greatest to achieve our social objectives.
Restricted funds: On occasion, we may run specific appeals for designated projects. In such cases, we will clearly state that donations are restricted to that purpose. Should the project become unviable or receive more funding than needed, any surplus will be used for our general social purpose.
4. Donor consent and data protection
Donor information: By donating, you consent to us using the information you provide to process your donation and to keep a record of your contribution.
Privacy: We are committed to protecting your privacy. We will only use your personal information in accordance with our Privacy Policy, which is available on our website. We will not share your personal details with third parties without your explicit consent.
5. Fundraising standards
Fundraising promise: We are committed to ethical fundraising and adhere to the standards outlined in the Fundraising Regulator’s Code of Fundraising Practice. We promise to be open, honest, and respectful in all our fundraising activities.
Pressure to donate: We will not use undue pressure on individuals to donate. Vulnerable donors: We will take all reasonable steps to protect vulnerable donors and will not accept donations from anyone we believe may not be competent to make their own decisions.
6. Donation methods
Payment methods: We accept donations via credit/debit card, bank transfer, or cheque. We will make every effort to process your donation securely.
Processing fees: Where a third-party service is used for processing card payments, transaction fees may be deducted from your donation. We will make our best effort to be transparent about any fees.
7. Refunds
Refund policy: Donations are generally non-refundable. However, we understand that errors can happen. If you believe your donation was made in error, please contact us immediately at accessiblewells@gmail.com. Any refund requests will be considered on a case-by-case basis.
8. Changes to these terms
We reserve the right to change these terms and conditions from time to time. Any changes will be posted on this page.
9. Governing law
These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.